Frequently asked questions

Takeoff lets you book the permission to launch described in an offer for a flying site. A booking does not make you a club member.

You can sign in with beyondXC or buy as a guest without an account. Guests need a first name, last name and email. Address and phone number are optional.

Choose a flying site, check the offer, then select the date and people. The current offer lists the covered sites, dates and terms.

You can book for 1 to 20 people. Enter the first and last name of each additional person. Use “I am flying too” to choose whether to include a pass for yourself.

Depending on the offer, there may be day passes, week passes for 7 consecutive calendar days or season passes for the stated period. The current offer shows prices per person, covered sites and terms; the total is shown before payment.

You can book and pay for today even after ECET, until the end of the local calendar day at the flying site. Past days cannot be booked. After ECET, an unpaid order may be hidden under “My passes”; this display cutoff does not close the payment window.

Available payment methods are shown in the Mollie checkout. Wallets depend on factors including your device and whether the provider has enabled them.

Payment is complete only when its status is confirmed. Open the existing order, check its payment status and continue the existing payment attempt if needed.

Once payment is confirmed, each person has their own QR code on the private order page. When signed in, you can also find the codes under “My passes”; expand the section to see additional codes. As a guest, keep your private order link.

Takeoff runs in your browser; there is no app to install. Opening a QR code checks the current pass status. This live check needs an internet connection.

When signed in, find past bookings in “History” under “My passes”. Where available, “Renew” takes you to the current offer. The current prices, dates and terms apply.

In the cart, you can edit dates or remove bookings per person. You can also edit other people’s names there. After payment, contact the provider about changes or a refund.

The site guidance, local rules and provider’s terms still apply. Check the guidance on the flying site’s page before your flight.

In test mode, bookings and payments are for trying the service. Test payments grant no permission to launch; a displayed test QR code does not grant permission either.

For questions about the flying site, a pass or a paid booking, contact the provider using the club details and contact links on the flying site’s page. For questions about Takeoff, use the contact in the legal notice.